PRIVACY POLICY FOR HC HOTEL

1. APPLICATION INFORMATION

Application Name:

HC HOTEL

Package Name:

com.hc.hotel.hospitality.booking.management

Support Email:

dev@hchotelinc.store

App Category:

Travel & Local

By using HC HOTEL, you acknowledge the practices described in this Privacy Policy.

2. PURPOSE OF THE APP

HC HOTEL is a hospitality and stay-planning application that allows users to:

• Explore room and accommodation information
• Review guest-service categories
• Prepare stay and service inquiries
• Create informational cost estimates
• Save selected details locally on their devices
• Prepare an email inquiry for HC HOTEL
• Access FAQs, check-in guidance, support information, and privacy information

The app does not provide guaranteed reservations, guaranteed room availability, or automatic booking confirmation.

3. INFORMATION USERS MAY PROVIDE

When preparing a stay inquiry, service request, estimate, or guest profile, users may voluntarily enter information such as:

• Full name
• Email address
• Phone number
• City, state, or address
• Check-in and check-out dates
• Number of adults, children, guests, or rooms
• Preferred room type
• Estimated arrival date or time
• Accessibility requirements
• Parking preferences
• Selected guest services
• Payment preference
• Special requests or additional notes

Users should provide only the information necessary to prepare their inquiry.

4. HOW INFORMATION IS COLLECTED

HC HOTEL does not automatically submit booking information to a remote booking server.

Information is provided directly by the user when they:

• Complete a stay inquiry form
• Enter guest-profile information
• Select room or service preferences
• Create an estimated stay cost
• Save a request summary
• Prepare a support or booking email

The app does not secretly collect information in the background.

5. LOCAL DEVICE STORAGE

The app may store limited information locally on the user’s device using local application storage, such as SharedPreferences.

Locally stored information may include:

• Guest-profile details
• Favorite rooms or services
• Draft inquiry information
• Basic request summaries
• Selected dates and preferences
• Estimated costs
• App onboarding status
• User-selected app settings

This information remains on the device unless the user chooses to transfer it through another application, such as an email app.

HC HOTEL does not use a remote account system or cloud database for this local information in the current version of the app.

6. EMAIL INQUIRIES

When a user chooses to send a stay or service inquiry, HC HOTEL opens a compatible email application, such as Gmail, with the following information prepared:

• HC HOTEL support email address
• An inquiry subject
• The inquiry details entered by the user

The email is not sent automatically. The user must review and manually send it from their selected email application.

After the user chooses to send an email:

• The email is processed by the user’s email provider
• The email provider’s own privacy policy and terms apply
• HC HOTEL may receive the information contained in the email
• HC HOTEL may use that information to respond to the inquiry, provide support, and confirm availability or timing

Opening the email application does not mean that a booking or request has been confirmed.

7. HOW INFORMATION MAY BE USED

Information voluntarily provided by users may be used to:

• Prepare stay inquiries
• Respond to accommodation requests
• Respond to guest-service requests
• Provide customer support
• Confirm room or service availability
• Discuss estimated or final pricing
• Confirm dates, timing, or guest requirements
• Improve communication between users and HC HOTEL
• Maintain locally saved request summaries
• Protect the app and users from misuse or fraudulent activity

Information is not used for unrelated financial, medical, gambling, adult, or government services.

8. PAYMENT INFORMATION

HC HOTEL does not provide an online payment gateway in the current version of the app.

The app does not collect or process:

• Credit card numbers
• Debit card numbers
• Bank account information
• Online banking credentials
• Digital-wallet credentials
• Cryptocurrency information
• Financial account passwords

The app may allow users to select a payment preference such as:

• Cash on arrival
• Pay at the front desk
• Pay at pickup

A selected payment preference is provided only for inquiry-planning purposes. Actual payment arrangements must be confirmed directly with HC HOTEL.

Users should never enter card details, banking passwords, or other sensitive financial information in an inquiry or notes field.

9. INFORMATIONAL ESTIMATES

The app may calculate estimated room or service costs for planning purposes.

These estimates:

• Are not final quotations
• Do not guarantee availability
• Do not represent completed reservations
• May not include every tax, fee, or additional charge
• Must be confirmed directly with HC HOTEL

Estimated values may be stored locally as part of a request summary.

10. AUTOMATICALLY PROCESSED TECHNICAL INFORMATION

The app may access publicly available internet resources to display relevant room, hotel, or service images.

When online content is loaded, the image-hosting provider, content-delivery network, internet service provider, operating system, or related technical service may process standard connection information such as:

• Internet Protocol address
• General device or browser information
• Request date and time
• Requested image or resource
• Basic network diagnostic information

HC HOTEL does not use this information to identify users or build advertising profiles.

Third-party resource providers process information under their own privacy policies.

11. PERMISSIONS

The app is designed to request only permissions necessary for its disclosed features.

The current version may use internet access to display online images or other app content.

The app does not require access to:

• Contacts
• Call logs
• SMS messages
• Precise or background location
• Camera
• Microphone
• Health information
• Financial accounts
• Government identification
• Photos or general device storage

If app permissions or data practices change in a future version, this Privacy Policy and the Google Play Data Safety declaration will be updated accordingly.

12. DATA SHARING

HC HOTEL does not sell or rent users’ personal information.

Information may be transferred or shared only in limited circumstances, including:

User-Initiated Email Transfer

When a user manually sends an inquiry through an email application, the information is transferred to the selected email provider and to HC HOTEL.

Service Providers

Technical providers may process limited information necessary to deliver online images, application infrastructure, email delivery, security, or related functionality.

Legal Requirements

Information may be disclosed when reasonably required to:

• Comply with applicable law or a valid legal request
• Protect users, HC HOTEL, or the public
• Investigate fraud, misuse, security incidents, or illegal activity
• Enforce applicable terms and policies

13. DATA RETENTION

Locally saved information remains on the device until:

• The user deletes it through the app
• The user clears the app’s data
• The user uninstalls the app
• The operating system removes the app’s stored data

Information manually sent to HC HOTEL by email may be retained only as reasonably necessary to:

• Respond to the inquiry
• Provide requested support
• Confirm services or availability
• Maintain reasonable business and communication records
• Meet legal or security obligations

Retention periods may vary depending on the nature of the inquiry and applicable legal requirements.

14. DELETING INFORMATION

Users can remove locally saved information by:

• Deleting a saved request inside the app
• Clearing editable profile or inquiry fields
• Clearing HC HOTEL app data through Android settings
• Uninstalling the app

To request deletion of information previously sent directly to HC HOTEL, users may contact:

dev@hchotelinc.store

The request should include enough information to identify the relevant inquiry. We may ask for reasonable verification before processing a deletion request.

Information may be retained where required by law, necessary for security, or needed to resolve a dispute.

15. DATA SECURITY

HC HOTEL uses reasonable administrative and technical measures to protect information under its control.

However:

• No device-storage method is completely secure
• No internet transmission is guaranteed to be fully secure
• Email security also depends on the user’s email provider and account security
• Users are responsible for protecting access to their devices and email accounts

Users should avoid entering unnecessary sensitive information in free-text fields.

16. CHILDREN’S PRIVACY

HC HOTEL is intended for a general audience and is not designed specifically for children under 13.

We do not knowingly collect personal information directly from children under 13.

A parent or legal guardian should prepare any accommodation inquiry involving a child. If we learn that personal information was submitted directly by a child without appropriate authorization, users may contact us to request its deletion.

17. THIRD-PARTY SERVICES

The app may interact with third-party services selected or required by the user, including:

• Gmail or another email application
• Email service providers
• Internet image-hosting services
• Content-delivery networks
• Android operating-system services

HC HOTEL does not control the independent privacy practices of these third parties. Users should review the privacy policies of any external service they use.

18. NO SENSITIVE OR HIGH-RISK SERVICES

HC HOTEL does not provide:

• Financial or investment services
• Loans or credit services
• Cryptocurrency services
• Gambling or betting services
• Medical diagnosis or medical advice
• Adult services or adult content
• Fake rewards or earning programs
• Government or official public-authority services

The app is limited to hospitality information, stay planning, guest-service inquiries, and support communication.

19. USER CHOICES AND RIGHTS

Depending on the user’s location and applicable law, users may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Request information about how data is used

Requests may be sent to:

dev@hchotelinc.store

We will review requests in accordance with applicable law.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when:

• App features change
• Data practices change
• Third-party services change
• Legal or Google Play requirements change
• Security or operational practices change

The revised policy will display a new “Last Updated” date.

Material changes may also be communicated inside the app or through the application’s Google Play listing where appropriate.

21. CONTACT US

For privacy questions, support requests, correction requests, or deletion requests, contact:

We aim to review legitimate privacy-related requests within a reasonable period.